Windows users: If you are on a Windows computer, see Troubleshoot Adobe Reader installation | Windows.
Try opening the PDF file via Adobe Reader's File menu, rather than double-clicking on the PDF file. If that works, then the problem is most likely with file association settings. Ramesh Srinivasan The Winhelponline Blog Microsoft MVP, Windows Desktop Experience. Why won't Adobe Flash Player download from the official website for my Mac OS? I just bought and opened my Macbook Air today, the 11 inch one. I want to upload videos on my computer directly from my Mac onto youtube.com and want Flash Player to work even though I know there are other options available for recording and posting videos from my Air.
- Why are my PDF forms not showing filled in form fields unless I click on them? What is probably happening is that the form is being filled out in Apple Preview instead of Adobe Acrobat. If a PDF form is filled out with Apple Preview it will not show the data in the form fields when opened in Adobe Acrobat or Acrobat Reader on a Mac or PC.
- The Adobe Flash Player update virus is one of the common ways cybercriminals try to deposit additional harmful code onto a Mac. It usually operates in tandem with such threats as bogus system utilities that report non-existent problems and thus attempt to manipulate users into activating the licensed copy of the scareware.
- If you absolutely need to download Adobe Flash Player for Mac, you should at the very least do it securely. Good tips to note are install Flash only when required, disable it when not in use, update it regularly to get the latest security patches, and delete it completely as soon as you can make the full switch to more modern web technologies.
Make sure that your system meets the minimum system requirements for Reader.
If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.
- Nothing happens.
- A file stops downloading prematurely.
- Any of the following errors occur:
'The server returned extended information.'
'Connection failure has interrupted the download. Check your Internet settings and click Retry.'
'Cannot connect to server, server cannot be found.'
Try to download Adobe Reader again by clicking the Download button.
2. Make sure that your Internet connection is stable.
An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.microsoft.com, www.apple.com, or www.mozilla.com. If the problem persists, contact your network administrator, help desk resource, or Internet service provider (ISP). See Resolve an unstable Internet connection to the Adobe website or FTP site for details.
After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using.
3. Download when there is less activity on the Internet.
A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity (for example, late in the evening, early in the morning, or on weekends).
Try downloading the Adobe Reader installer directly.
5. Make sure that JavaScript is enabled in your browser.
The JavaScript option is a preference setting in your browser. Follow the instructions below for your browser.
- Open the Safari preferences (choose Safari > Preferences).
- Make sure that Enable JavaScript is selected in the Safari Security Preferences tab.
- Go to the Reader download page, and try downloading Reader again.For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages.
- Open the Chrome preferences (choose Chrome > Preferences).
- Click Show advanced settings at the bottom of the page.
- Make sure that Allow all sites to run JavaScript is selected, and then click OK.
- Go to the Reader download page, and try downloading Reader again.For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
In case you are prompted to enter user name and password, enter your macOS user name and password.
If you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.
If you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.
Visit the forums. See if other users are experiencing similar download and installation problems by visiting the Reader user-to-user forum. Try posting your problem on the forums for interactive troubleshooting. Can you download adobe fonts. When posting on forums, include your operating system and your product's version number.
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Use Software Update
- Choose System Preferences from the Apple menu , then click Software Update to check for updates.
- If any updates are available, click the Update Now button to install them. Or click “More info” to see details about each update and select specific updates to install. You may be asked to enter your administrator password.
- When Software Update informs you that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, Music, Photos, Books, Messages, Mail, Calendar and FaceTime.
- To install future updates automatically, including for apps that you've downloaded from the App Store, select “Automatically keep my Mac up to date”. Your Mac will notify you when updates require it to restart, so you can always choose to install those updates later.
Update the software on your iPhone, iPad or iPod touch
Why Won't Adobe Download On My Mac
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- Find out how to get updates for earlier versions of macOS that don't include Software Update preferences.
- You can also use the App Store to update apps or re-download apps that came from the App Store.
- Find out which macOS your Mac is using and how to upgrade to the latest macOS.
- When your Mac is connected to a Personal Hotspot, large updates aren't downloaded automatically.